What happens when you avoid a difficult conversation?
The short answer is that when leaders avoid a difficult conversation, organizations suffer. When I’m brought in to help with […]
The short answer is that when leaders avoid a difficult conversation, organizations suffer. When I’m brought in to help with […]
I’m often called into a situation where a communication breakdown has occurred. People have stopped talking to one another or […]
Does any of this sound familiar: Coronavirus is being blown out of proportion. The flu kills more people every year. […]
It is a cliche that “poor communication” is at the root of much conflict. One particular form of poor communication […]
When Harry met Sally it seemed like their differences complemented one another. He loved it that she was responsible and […]
My husband came home from the gym the other day and told me that his trainer was briefly delayed. Apparently […]
One of the most popular posts on this blog is one I wrote more than two years ago, about asking […]
I wrote about apologies last January, and it seems like a good time to revisit the subject. You can find […]
Around the time when Justin Trudeau announced his candidacy for leadership of the Liberal Party of Canada, I remember seeing […]
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