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Category: Communication

What happens when you avoid a difficult conversation?
Posted in CommunicationTagged conversations1 Comment on What happens when you avoid a difficult conversation?

What happens when you avoid a difficult conversation?

Posted on February 24, 2022February 24, 2022 - Author Dr. Jeanette Bicknell

The short answer is that when leaders avoid a difficult conversation, organizations suffer. When I’m brought in to help with […]

Communication Breakdown: Why we can’t get along
Posted in CommunicationTagged Communication

Communication Breakdown: Why we can’t get along

Posted on October 1, 2020April 12, 2022 - Author Dr. Jeanette Bicknell

I’m often called into a situation where a communication breakdown has occurred. People have stopped talking to one another or […]

bicknell mediation blog
Posted in CommunicationTagged Communication

Conflict in a time of Coronavirus: Dealing with the doubters

Posted on March 23, 2020March 18, 2025 - Author Dr. Jeanette Bicknell

Does any of this sound familiar: Maybe there are people in your family or social circle who express these views. […]

bicknell mediation blog
Posted in CommunicationTagged causes of conflict, conflict

Why we can’t get along: Intent/impact assumption

Posted on February 21, 2020August 9, 2021 - Author Dr. Jeanette Bicknell

It is a cliche that “poor communication” is at the root of much conflict. One particular form of poor communication […]

bicknell mediation blog
Posted in Communication

When Mr. Spender Met Ms. Saver

Posted on July 15, 2016August 9, 2021 - Author Dr. Jeanette Bicknell

When Harry met Sally it seemed like their differences complemented one another. He loved it that she was responsible and […]

bicknell mediation blog
Posted in Communication

How to Give Embarrassing Feedback

Posted on June 6, 2016August 9, 2021 - Author Dr. Jeanette Bicknell

My husband came home from the gym the other day and told me that his trainer was briefly delayed. Apparently […]

bicknell mediation blog
Posted in Communication

Asking for an Apology (Part 2)

Posted on November 11, 2013August 9, 2021 - Author Dr. Jeanette Bicknell

One of the most popular posts on this blog is one I wrote more than two years ago, about asking […]

bicknell mediation blog
Posted in Communication

Apologies 201 (Advanced Course)

Posted on January 16, 2013August 9, 2021 - Author Dr. Jeanette Bicknell

I wrote about apologies last January, and it seems like a good time to revisit the subject.  You can find […]

bicknell mediation blog
Posted in Communication

Inflation Alert: The Language of Violent Conflict

Posted on December 18, 2012August 9, 2021 - Author Dr. Jeanette Bicknell

Around the time when Justin Trudeau announced his candidacy for leadership of the Liberal Party of Canada, I remember seeing […]


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Recent Blog Posts

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Recent Posts

  • Conflicts in Business Partnerships
  • Signs of Workplace Conflict
  • From “Storming” to “Performing”: Helping Teams resolve conflict and make the Leap
  • Early Interventions are Effective Interventions: Business Partnerships
  • What happens when you avoid a difficult conversation?

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