Why is there still workplace conflict when we’re working from home?
My phone stopped ringing for a while at the start of the pandemic when many people started to work from […]
Welcome to the Bicknell Mediation Blog
A Bullying Problem is a Management Problem
One of the more depressing aspects of my work is meeting with people who have experienced bullying and harassment in […]
You are accused of workplace harassment. Now what?
What should you do? What should you say? How do you not make matters worse? A practical and informative guide […]
“Toxic” Workplaces and the “Poisoned Work Environment”
Generally, when people tell me that their workplace is toxic, they mean that the workplace makes them feel bad in some way. They mean that they would rather not be there.
How I responded to a racist comment
Note: I originally sent this out as part of a newsletter. It got such a positive response that I decided […]
A Mediator’s Bookshelf
No matter what I’m reading, I try to see if it can help me better understand conflict. Insights can come […]
Communication Breakdown: Why we can’t get along
I’m often called into a situation where a communication breakdown has occurred. People have stopped talking to one another or […]
Lessons Learned: Julie Payette Harassment Allegations
What we can learn about “toxic” workplaces from the Rideau Hall complaints
Something new – Anti-racist reading group
Like many of you, I’ve been outraged and saddened by the recent violence against people of colour, both in the […]