From “Storming” to “Performing”: Helping Teams resolve conflict and make the Leap
If you manage a team, work as part of a team, or even think about teams in the workplace, you […]
Welcome to the Bicknell Mediation Blog
Early Interventions are Effective Interventions: Business Partnerships
Last year I had a series of conversations with a prospective client. Like many entrepreneurs, she and her partner had […]
What happens when you avoid a difficult conversation?
The short answer is that when leaders avoid a difficult conversation, organizations suffer. When I’m brought in to help with […]
Why is there still workplace conflict when we’re working from home?
My phone stopped ringing for a while at the start of the pandemic when many people started to work from […]
A Bullying Problem is a Management Problem
One of the more depressing aspects of my work is meeting with people who have experienced bullying and harassment in […]
You are accused of workplace harassment. Now what?
What should you do? What should you say? How do you not make matters worse? A practical and informative guide […]
“Toxic” Workplaces and the “Poisoned Work Environment”
Generally, when people tell me that their workplace is toxic, they mean that the workplace makes them feel bad in some way. They mean that they would rather not be there.
How I responded to a racist comment
Note: I originally sent this out as part of a newsletter. It got such a positive response that I decided […]
A Mediator’s Bookshelf
No matter what I’m reading, I try to see if it can help me better understand conflict. Insights can come […]