“I’ve never met anyone more suited to their job.”
Contract Dispute Client
Jeanette helps her clients create stronger organizations whose members can focus on what matters in an atmosphere of cooperation and mutual respect.
Jeanette has several years’ experience helping businesses, boards, and management teams work together effectively and make good decisions. She has seen first-hand the harm that is caused by conflict and incivility in the workplace, and she is passionate about helping to create workplaces without the distraction of dysfunctional personal conflict. Her goal, when working with teams and boards, is that members work together effectively enough to have constructive disagreements.
Jeanette’s clients most appreciate her calm demeanor in the face of conflict and the way she is able to help them navigate through complex issues and make sound decisions.
To find out more about her practice, watch this short video.
Jeanette has worked with clients in a range of industries, including manufacturing, the creative sector, and non-profits. She is on the Attorney General of Ontario’s Mandatory Mediation Roster for Toronto, and a member of the Alternative Dispute Resolution Institute of Ontario.
Jeanette has a PhD in philosophy from York University and taught at universities in Canada and the U.S. before becoming a mediator. She also holds Advanced Certificates in Alternative Dispute Resolution and in Family Mediation. She has earned the designation “Chartered Mediator” from the Alternative Dispute Resolution Institute of Canada. This is Canada’s most senior official designation for mediators, with extensive training and experience requirements.
Jeanette is married with one child. She plays in a community concert band and is a volunteer circle keeper with Peacebuilders, an organization that works with youth in the criminal justice system. She also maintains a website about her work as an independent scholar.
Pam is a graduate of York University’s Alternative Dispute Resolution program. She has extensive experience in workplace and community mediation, and superior skills in qualitative research and analysis. Her superb analytic and observational skills inform her approach to mediation and workplace restoration. Prior to becoming a mediator, Pam worked for over a decade as a medical research scientist studying communication between patients and physicians, and patient and physician decision making. She holds a PhD in medical sciences from the University of Toronto.
Pam grew up in Saskatchewan and maintains family ties back west. She is a member of a book club that has been meeting regularly for twenty years and plays tennis in her spare time.
We also work with a strong network of other professionals (consultants, investigators, lawyers, and coaches) who are brought on as needed.