Conflict Resolution Tip #1

conflict resolution tip 1

Last month, I was fortunate to spend some time in Shanghai.

One of the things I learned there is that “road rage” is virtually unknown.

I was told that, for a Chinese person to lose control in this way would be a humiliating loss of face.

Let’s keep in mind that our response to difficult situations is within our control.

About the image: Night on West Nanjing Road, Shanghai